Promise Portal
Training family caregivers to provide high-quality care
A caregiver training and support platform that equips family caregivers with the knowledge and skills needed to deliver quality care.
53M
Family Caregivers
7%
Receive Training
— Clinician-led skills-based training
Our platform translates care plans into evidence-informed training plans
There is a national emergency facing our healthcare system due to the shortage of healthcare workers. And the shortage of home-based care providers and home health care workers is forcing families to fill in gaps in home health care. As a result, family caregivers are faced with performing non-medical and medically-specific tasks but receive little to no guidance or adequate training, creating major implications for healthcare organizations. To address these skill gaps, we have built a digital platform that offers family caregivers skills-based training for medical & non-medical tasks in addition to diagnose-specific & activity-specific tasks. Our on-going support allows family caregivers to receive access to monthly virtual workshops to ensure they are fully equipped to handle any transitions of care. Our goal is to improve the quality, patient safety, health outcomes, and cost-effectiveness of in-home care.
— we help improve outcomes
We “get it”
We understand the challenges of caring for a loved one with complex care needs.
89% of seniors want to age in place. Support the shift from institutional care and congregate living to home-based long-term care which promotes aging in place.
Help family caregivers translate their love ones' care plans into preventive training plans to prevent the onset of illness.
Train family caregivers on how to care for their loved one in between doctor and hospital visits.
Providing service level interventions will help improve access to care and ensure the care recipient receives quality care.
— We are raising the standard of care
How It Works
We help patients turn their post-discharge plans into tailored in-home care plans which helps make the transition of care safer. Our platform helps family caregivers understand the entire scope of their caregiving role.
Family caregivers will then receive customized training through our online portal or mobile app.
Our certified care navigators provide ongoing support pre- and post-training to answer questions about specific elements of caregiving.
— we prepare family caregivers for the known & unknown
We centralize and prioritize their caregving needs.
Our portal includes access to,
We offer culturally adapted virtual training for medical & non-medical tasks in addition to diagnose-specific & activity-specific training.
Our helpline is staffed by peer support specialists who can assist you with questions about specific elements of caregiving and connect you to your local resources.
We connect you to our community of family caregivers who can provide peer-to-peer support every step of the way.
If you need additional resources for general care, diagnose-specific conditions or caregiving-related topics, we can help.
We are all connected to care in some way.
— promise portal for health care organizations
We help your clients thrive.
Families are our priority. We provide your care recipients and family caregivers with :
Customized training to improve care coordination between your organization and families.
A helpline to bring families peace of mind.
Improved outcomes
The confidence to feel empowered and supported in their caregiving role.
— our promise to family caregivers
Care for those who care for others.
And we keep our promises.